Returns Exchanges & Terms

OUR GUARANTEE

We guarantee our merchandise is made hand made with care and attention to detail. If you find a defect we encourage you to contact us within 7 days of receipt so we can return or exchange your item.

 

RETURNS & EXCHANGES

Items ordered without personalization may be returned within 7 days of receipt for a full refund less shipping charges.

 

Personalized, Monogrammed products are considered final sale therefore they cannot be returned or exchanged.  

 

BILLING TERMS

All items at Hand Knit Holiday bust be paid for in full before we can process your order. Payment will be processed by credit card or can be paid through Paypal.